Skip to the *** below for the product review itself. After UPS had this rug on the delivery truck and “out for delivery” one early morning at 4am, for some reason, either it sprouted legs and ran away of its own accord, or they decided not to bring it to me after all, but to send it wandering around California for a few days (it visited four cities...or was there fifth on the way out?...before it actually got out of the state and began to make its way back to my state). After the many delays, I got the tracking number and called UPS myself. The Amazon rep who I called first was great, and he did what he was empowered to do, even making a follow-up call to me days later on the newest expected delivery date, but they could’ve empowered him to do what I did instead, but he was as helpful as he could be...he was even the one to suggest where the confusion may have happened, (someone kept confusing the city name with being the recipient‘s name (even though my name was already there as the recipient name, no need to make 2 recipients out of a recipient AND a destination city, but they did, and I might add that my city name is not a human name, so there would be absolutely no reason to confuse it as being a human), which would be several someones who don’t know the difference between the line where you write the name of the recipient, and the line (which would be 2 lines down from the recipient’s name, after the line with the street name/number and the house number) with the city, state and ZIP Code, several someones that don’t know that in the United States, the East Coast ZIP Codes start with a 0, and they progressively go up to starting with a 9 as you move across the country, so there’s no way my ZIP Code could ever be in California, (they also don’t appear to know state abbreviations, either, which would also have made it obvious that California was not its destination) and it took at least 6 people to make that same mistake, one to choose not to deliver it after all, maybe also being the one to remove it from the delivery truck, one to choose to send it to California, four or five to keep passing it around California, that’s at least 6, until it was finally sent back out of California—only after my phone call to UPS. I say this to warn people that if you are choosing a delivery option for your own mailings, you may want to choose someone besides UPS, perhaps FedEx or even USPS priority mail, and insure it, it’s usually affordable to do that, maybe see if they train people in the basics of delivery addresses) and I give the Amazon rep 10 stars for maintaining a great sense of humor and a willingness to do whatever he could to assist me... It was his willingness to give it some critical thinking and even employ some deductive reasoning skills that prevented this rug from becoming lost entirely, doomed to wander California forever. I applaud his insight and his knowledge of regional issues and his NOT being a useless robot-minded human who is as unintelligent as “artificial intelligence”, (thusly named because all the “intelligence” is artificial and not actual) who just punches the proverbial clock and doesn’t care whether issues get resolved or not. He gets extra points for thinking and being a real and useful, helpful human. Pretty rare these days. So, I got the tracking number and called UPS, and told them to please capture and send my runaway/misdirected rug back to my state, and bring it all the way to my home, which is not in California. Naturally, after it arrived, being late-upon-late, one can easily see that I really wanted to like the rug. I wanted it to be worth waiting for. And yes, I realize this aspect has absolutely nothing to do with Amazon itself (other than the insight of a great customer service rep to help isolate AND resolve the issue AND perhaps even prevent future issues, that’s a man doing his job well), nor does this have anything to do with the seller, manufacturer, or the quality of this rug. It is only to demonstrate that I had every reason to really want to like this rug, and give it a good home. ***Actual Review: This is your average durable, thin, indoor/outdoor style cheap...inexpensive...I’ll repeat, thin...rug, and if you just want to cover an area, and you just want it to be functional in covering the floor and being easy to clean, it will do that. If you want it to look like the picture, it won’t. The picture showed much more color, and some variation in tonal ranges of pink. This is a very washed-out pink, so washed-out that it’s hard to see the cream-colored pattern at all. There’s no tonal range that I can see, nothing but a monotone pale pink, which is the same intensity as the cream. If that’s what you’re going for, you’ll be very pleased, but if you wanted a pink you can see—with or without some tonal ranges, keep looking.
